A HubSpot consultant who still ships the code

I’ve run Burrows Consultancy since 2001 and been a HubSpot partner since 2015. You deal with me from the first call to handover, and the implementation is mine.

That work covers membership organisations, B2B ecommerce, engineering, EdTech and surgical instruments, for clients like IIGCC, AUMA, Onefile, Clark Diamonds and Mercian Surgical.

These days most of it sits where HubSpot meets the systems around it: finance, membership and events platforms, and the three apps I built after solving the same problems for client after client.

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What working with me is like

Well, I'm a marketer as well as a developer, so you get the answer in your terms. Nobody gets talked over in a meeting about their own CRM.

Most projects have a gap between what the business needs and what the developers build. I sit in it, write the spec they work from, and bring their answers back in plain English.

I'm easy to get hold of and never far away from email, phone or WhatsApp.

Some of my clients have been with me since 2005!

How I got here

From a London agency in 1995 to apps that run inside HubSpot.

Now

Integrations, data, custom objects, and the gaps between HubSpot and everything else you run.

Today

EventEngine

I'd built event registration for 4 or 5 clients, each with a spreadsheet in the middle. So I built it once and launched it as EventEngine. Inventory App and Kanopee came the same way.

2026

HubSpot Partner

HubSpot became the platform I spend most of my time in. The work moved from websites into CRM, data and integrations.

2015

The Agency

I set up a digital agency in Birmingham city centre. SEO, website design and WordPress development for B2B clients.

2006

Going it alone

I started Burrows Consultancy, giving strategy and technical advice on digital builds for FTSE companies.

2001

Agency life in London

I started at Black Sun Plc, a corporate communications agency in London. Big clients, perfectionists, and a high bar for what finished looks like.

1995

Capabilities

Integrations

Finance, membership, payments and events platforms
Custom API work and middleware
Sync that keeps records consistent

Migrations

From legacy platforms and custom builds
Cleansing and normalising before cutover
Record relationships kept intact

Custom development

Private apps and UI extensions
Custom objects and CRM architecture
API builds for the awkward requirements

Portals and memberships

Customer portals and member areas
Knowledge bases
Service desks and helpdesk pipelines
Membership and payment connections

HubSpot configuration

Workflows and multi-object automation
Properties and associations
Pipelines that match how you sell
Reporting and dashboards

Websites and search

HubSpot CMS builds on Sprocket Rocket
WordPress to HubSpot migrations
SEO and AI search built into the templates
B2B ecommerce with Inventory App

Working with Phill and his team gives us the expertise we lack in-house. Always helpful and ready to advise on anything to do with the HubSpot platform, nothing is too much trouble.

Sarah Fry

Head of Marketing, The Institute of Quarrying

Phill took time to understand the needs of our complex tech business and provided practical proposals on how we could develop our digital marketing strategy.

Allan Jaunzens

Marketing Director, Evatec

Over recent years, Phill and his team have become a trusted partner who should take credit for building our marketing systems. I would have no hesitation in recommending Burrows.

John Duffy

Owner, Mercian Surgical

The Burrows team was so good with iterations, timing and the whole implementation. They provided training on top of actually doing the build and took our team members through how we could use the CMS. It was just flawless.

Daisy Kent

Head of Marketing, Hackajob

Our new digital experience sets a new benchmark for digital transformation for membership-driven organisations.

Kat Sutton

Director, Communications & Investor Relations, IIGCC