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Hi. I’m Phill Burrows. HubSpot integration and development consultant.

Integrations, data, custom objects, and the gaps between HubSpot and everything else you run. I've worked as a digital consultant since 2001, and as a HubSpot partner since 2015.

The jobs I'm usually brought in for:

  • Getting data between HubSpot and the platforms around it, in a shape that's useful at both ends
  • Customer portals, membership sites and knowledge bases that run on HubSpot
  • CRM setups that haven't kept pace with the business

You deal with me from first call to handover.

About Phill Burrows

Trusted by HubSpot teams

Auma
Clinithink
Hackajob
i2
Mercian
Onefile
Prosapient

Who I work with

Membership and community organisations

Member records, payments and events joined up with HubSpot, so the CRM holds the whole picture of each member.

Companies selling B2B through HubSpot

Manufacturers and distributors who need HubSpot to take the order, hold the catalogue and talk to finance.

Portals that have outgrown their setup

Professional or Enterprise, several teams in one portal, processes that cross departments, and one person who gets the call when a workflow breaks.

Companies migrating to HubSpot

Moves off legacy platforms and custom builds that bring the history across and keep the relationships between records intact.

The problems I enjoy solving

Nearly all of them involve HubSpot and at least one other system that was never properly connected to it.

Systems that aren't connected.

Finance, membership and events platforms each hold part of the customer, and someone exports a CSV every week to stitch them together.

Records out of sync.

The same contact looks different in each platform, reports disagree, and the team stops trusting them.

Workflows that can't reach the other systems.

Automation runs fine inside HubSpot and stops dead when the process crosses into finance or the membership platform.

Admin done by hand.

Registrations, orders and lead routing keyed in by a person because the out-of-the-box tools almost fit.

Migrations that lose the associations.

The history arrived in HubSpot without the relationships between records.

How I work

I start by understanding how the business runs, which systems are involved and where the data breaks. I don’t recommend anything until I’ve done that.

Then I’ll build the simplest solution to solve your problem. Simple is robust and I want confidence that it will keep working. I use native HubSpot features wherever they do the job and write custom code for the parts they don’t cover.

I do the implementation myself, so the person who scoped the job is the person who supports it afterwards. On bigger builds I bring in developers I’ve worked with for years, and I stay your point of contact.

 

Apps I’ve built for HubSpot

I'd put event registration together for 4 or 5 clients, and each time there was a spreadsheet in the middle of it. So I built it once. That became EventEngine.

Inventory App and Kanopee started the same way: work I kept rebuilding by hand for clients, turned into software that runs inside HubSpot.

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Working with Phill and his team gives us the expertise we lack in-house. Always helpful and ready to advise on anything to do with the HubSpot platform, nothing is too much trouble.

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Sarah Fry

Head of Marketing, The Institute of Quarrying

Phill took time to understand the needs of our complex tech business and provided practical proposals on how we could develop our digital marketing strategy.

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Allan Jaunzens

Marketing Director, Evatec

Over recent years, Phill and his team have become a trusted partner who should take credit for building our marketing systems. I would have no hesitation in recommending Burrows.

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John Duffy

Owner, Mercian Surgical

The Burrows team was so good with iterations, timing and the whole implementation. They provided training on top of actually doing the build and took our team members through how we could use the CMS. It was just flawless.

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Daisy Kent

Head of Marketing, Hackajob

Our new digital experience sets a new benchmark for digital transformation for membership-driven organisations.

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Kat Sutton

Director, Communications & Investor Relations, IIGCC

Tell me what’s broken between HubSpot and your other systems.

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Book a call and walk me through which systems are involved and what isn’t working.
I’ll let you know whether I can help. 30 minutes, no sales pitch, no obligation.
Phill Burrows